How Payments Work

Secure Payments at SkinsHub

At SkinsHub, we're committed to providing a secure and transparent shopping experience for every customer.

To ensure safe transactions, we currently process payments through secure Payoneer Payment Requests. This allows us to send professionally generated invoices and securely collect payments from customers worldwide.


How It Works

Step 1 — Place Your Order

Browse our collection and select the products you'd like to purchase.

Add your items to your cart and submit your order with your shipping information.


Step 2 — Order Review

Our team reviews every order to verify product availability and shipping details.

This usually takes 1–3 hours during business hours (maximum 12 hours).


Step 3 — Receive Your Secure Invoice

You'll receive a professionally generated Payoneer Payment Request at the email address you provided during checkout.

The invoice will include:

  • Your order number
  • Itemized products
  • Shipping charges
  • Total amount due
  • A secure payment button

Step 4 — Complete Your Payment

Click the secure payment link included in the invoice and follow the instructions to complete your payment using the payment methods supported by Payoneer.

After your payment is confirmed, you'll receive an email confirming that your order has entered processing.


Step 5 — Order Processing

Once payment is confirmed:

  • Your order is prepared for fulfillment.
  • Our fulfillment partner begins processing your order.
  • You'll receive another email once your package has been shipped.

Step 6 — Shipment & Tracking

As soon as your order ships, we'll send you:

  • Tracking Number
  • Shipping Carrier
  • Estimated Delivery Date

You can use the tracking number to follow your package until it reaches your door.


Why We Use Secure Payment Requests

Using secure Payoneer invoices provides several benefits:

  • Secure payment processing
  • Professional itemized invoices
  • Order verification before payment
  • Email confirmation for every step
  • Clear payment records for both customer and merchant

Frequently Asked Questions

Do I need a Payoneer account?

No. If your invoice offers card payment, you can complete payment using the methods supported by Payoneer. Follow the instructions included in the payment request.


When will I receive my payment request?

Usually within 1–3 hours during business hours.

Maximum processing time is 12 hours.


When will my order be shipped?

Your order enters fulfillment after payment has been confirmed.


Can I cancel my order before paying?

Yes.

If you haven't completed payment yet, simply contact our support team and we'll cancel your order at no cost.


Is my payment secure?

Yes.

Payments are requested through Payoneer's secure payment system, and your payment information is handled through that payment process.


Need Help?

If you have any questions regarding your order or payment, we're happy to help.

Email: support@theskinshub.com

Response Time: Within 24 hours